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Analytics

What each form's overview and analytics tab measure, and how to read them.

Overview

Each form opens on an overview: responses in the selected period against the previous one, average per day, unread and spam counts, a response chart, a heatmap of when people respond by weekday and hour, and an at-a-glance list of top location, device split, top source and the share of genuine responses.

Analytics tab

MetricHow it is calculated
SubmissionsGenuine responses in the period. Spam is shown separately.
Unique contactsDistinct email addresses among those responses.
Spam rateSpam divided by all requests that reached the form.
Fields answeredAverage number of non-empty answers per response.
Time to completeMedian seconds between the hosted page loading and submitting. Hosted forms only.
Field completionFor each field, the share of responses that answered it. Low numbers point at questions people skip.
SourcesReferrer domains and utm_source values.
Locations, devices, browsersDerived on the server from the request. Location is approximate (city level).

Periods run from 7 days to all time, and every comparison is against the equivalent previous period. The dashboard shows the same numbers rolled up across all forms.

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